Hi all - I live very close to the Dún Laoghaire exchange, I have been with UTV for years (since dial-up) & on 3MB since it became available. I have always been happy with the service & I never (ever) had a speed issue with them until the last few days: My download speed average over 6 days (5am, 8am, 1pm, 5pm, 8pm, 11pm), several tests done on irishisptest & speedtest.net has been 0.02MB DL & 0.03MB UL - Lows of 8K down / 10K up !!!!!
I contacted UTV, here was the response:
"Good Evening,
I've carried out a test on your telephone line with Eircom and it came up with a result of RED. This indicates that there is something on the line which may be affecting your broadband connection/speed.
A fault has been logged over to them. I shall keep an eye on the status of this fault in the coming days. As soon as Eircom state the fault is "pending clear" or "clear", I will be in touch with you to assess how the connection speed is working."
Who is at fault here? UTV are leasing the lines, so Eircon should be providing proper support.....OR, are UTV not leasing enough lines for their new customer base & trying to rob Peter to pay Paul??????? Just a question!
