hi jim_b_o
interesting info there, thanks. I knew i would regret my above post, connection has gone to $hit for the last 3 days. At the moment i am getting 239kbps down and 26.9kbps up...
i was promised an engineer visit over a week ago, emailed the supervisor and account manager today to complain, again - no reply. They already have it on file that my radio is continously bouncing since install, which is a failed install so i should be able to cancel the contract. They said they would not charge me until an engineer had been out to fix the signal problem but not suprisingly checked my account and they have charged me...so they now own me money.
jim_b_o - have you had any comeback from them eg legal threats etc for cancelling your direct debit?
cheers |