vodafone at last answered my email, phoned me back and put me through to tech services today. tech man, keith, went through the old reliables - "we don't know what your pc might be doing etc etc... fill in the blanks yourself". he did seem to get it that there is nothing wrong with the line or the pc as i am able to get good speed and low pauses at times but that the problem was down to huge pauses in the evenings at times.
in the end he said that as i had been getting good results while speaking to him on the phone and they had applied a solution (?) that i should give it a go now and see how i got on over the next few days. that seems reasonable to me a all i want is a good speed as that's what i'm paying for.
so we will see if the issues are resolved over the next week or so.
just tested and getting 2.5Mbps down and max pause 15ms
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