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Originally Posted by dallen76
Furthermore, if people are contacting them I find its best to ring rather than email - you get an instant response.
Just my two cents (again).
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Your are right about getting an instant response, however, the response you get is generally a load of garbage. I was going round in circles with them for months, then I gave up. My year contract is up next month and thats the last they'll be seeing of me.