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Originally Posted by CK I emailed Smart stating the slow speeds for download. They said that from their end that the 2mb was available but that there may be a problem with the phone line. I have a line from the phone socket to the computer room, they asked me to check this. If this is not the problem it might be the line from the street into the house. I'll check tonight and take it from there. |
Sounds like it could be a line issue - how far are you from the local exchange (if you know)? Also, contact customer care and see if "interleaving" is activated on your line.