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Old 6th June 2006, 04:53 PM
noodledog noodledog is offline
Junior Member
 
Join Date: May 2006
Posts: 8
Default **they Lied To Me**

Date Download Speed Upload Speed Qos RTT Maxpause
07/06/2006 13:46 30 kbps (4 KB/s) 12 kbps (2 KB/s) 28 % 55 ms 1636 ms

07/06/2006 13:42 24 kbps (3 KB/s) 23 kbps (3 KB/s) 14 % 86 ms 2051 ms

Total Averages:
26 kbps (4 KB/s) 14kbps (2KB/s) 17 % 46 ms 2380 ms


Why don't they post on the website that there's a 20gb limit on the performer package. Too little information. I rang tech support - was told to turn of my firewall and run 'tracert www.google.com'. Most of the call was the obviously uninformed tech staff telling me how great the connection was.One hour later I ring back and i'm told i've breached my 20gb limit - after a little complaining.

So i ring sales, and tell them it's not posted anywhere on the performer package page (http://www.clearwire.ie/cwi/product_...cts_id=966452), that there's a 20gb limit. No response other than there is a limit.

Whereas the freedom package does have the 10gb limit information stated.
(http://www.clearwire.ie/cwi/product_...cts_id=966451).

I thought this kind of thing was illegal.

My connection is too slow to provide me with the same FAQ page I found yesterday on Clearwire.ie, stating that certain packages have no download limit. Which packages, it does not say.

I'll be complaining a little more, and starting a customer group soon.

www.modelsfortheprogramme.co.nr - yeah, my band's site, will have information on the whole thing. I'll post back here when I've got the details up.

Last edited by noodledog; 7th June 2006 at 02:01 PM. Reason: Cause clearwire is so damn slow I can't make a new post.
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