 Fixing Smart BB
Well,
Thanks for your two cents,
Recently I completed a survey by Smart by Post and gave out to them for a 9 months poor service, suddenly my BB which was slow got better and then somebody just rang to check that it is working.
The problem with new companies like them is that they focus too much on their products that they fail to realise that the customer who buys them need to be kept happy. Without customers they might as well shut shop and bad publicity always blocks all the best advert that you can produce, you will always remember one bad experience and forget generally what is normal or good as it does not irritate you!!!!
Thanks
Andrew |