Unfortunately due to a failure of equipment, about one-third of our customers in one town have been affected by intermittent problems. BUT we are working on it today (Sunday) so we DO support our users on the weekends! We have an on-call on duty 24/7/365.
Also as regard ping times, it depends on the server location. We have pings of about 18ms to INEX from our upstream edge, plus whatever it takes through our network to your place. International servers are going to be subject to whatever peering is in place though.
Dave
Quote:
Originally Posted by Buceph  Don't go near Nova Networks if your connection is important, they have no support on the weekends.
This is my second weekend in a row where I haven't had a connection, both times the connection dropped just after office hours on the Friday. |