After reading over the forums I realise that my story is like almost everyone who is a customer of NTL.
I was with eircom 1mb but decided to switch to NTL 3mb last saturday. I did the speed test and I was getting 1.6mb Max, This speed was acceptable as I mainly use the internet for online games. But then last Monday evening the connection went Very Slow, like 200kb and has been like that since. Basically making my internet useless.
I rang up their support and got through after being on hold for 30mins (Btw That feckin classical music has become depressing since every support center uses it for calls on hold). I told them about the speed and they asked "Did you use www.Irishiptest.com?", "Yes...", "O well Thats very unreliable". (In an earlier thread NTL said to a customer that it was unreliable to check his 6mb as irishiptest.com only works for >4mb).
Then they tell me that I only have 2MB! despite the engineer telling during the installation that it was 3mb he put in. THEN, they tell me they wont upgrade my service to 3mb because im on a 3 month trial and "It will mess up their system".
So now, im thinking of changing ISP again, Less then a week after getting NTL. Is there anything I can do to improve speed? (Bar- the obvious ones).
Or should I just switch ISP? Any suggestions would be greatly appreciated.
One last thing-
http://img414.imageshack.us/img414/9802/nonameao5.png
Shouldn't there be "sent packages there?"
Great site Btw
