I emailed a formal complaint to comreg regarding the obivious abuse of position from eircom. and got the following reply.
J*** D****
<jean.dwyer@comreg.ie> to me
More options 12:25(3 hours ago)
Dear Mr@@@@@@
I would advise you to lodge a formal complaint with Eircom regarding this matter.
ComReg don’t have any power or remit over how they run their Customer Services, training etc.
There is not a lot we can do about this, you can say that you have been advised by us to lodge a complaint formally.
Regards
J*** D****
Commission for Communications Regulation
Abbey Court Irish Life Centre Lower Abbey Street
Dublin 1 Ireland
Telephone 1890 229 668
Fax +353 1 804 9680
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