Hey! I had the same problem about 3 weeks ago! They tell ya that there is noway that u can get in contact with the engineer and they'll get him to get back to ya! Basically i just threatened that i'll either not pay r leave unless its fixed! Honestly we're paying big money for this! So within about 4-5 days of the initial problem the engineer rang me and said it was all hunky dory, which it was! But put your foot down and it should be all sorted! |