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Originally Posted by swoodworth  Good question. I contacted ComReg on Friday and they said I would need to lodge a formal complaint with Eircom first. I intend to do this tomorrow. If I have not received a satisfactory reply within ten working days I can return to ComReg.
The service is still not satisfactory. My DL speeds are very variable. I have a 1Mbps service which used to reliably deliver DL speeds of 750kbps-860kbps, which was acceptable. Now I am seeing variability from 340kbps to 860kbps. It's all over the place and it ain't my line.
Sigh. |
Hi, folks.
I'm new to all of this, and I'm a bit bothered by performance issues. If I understand this post correctly, speeds at about 80% of the nominal speed are not to be considered a real problem, whereas speeds averaging about 50% of the nominal speed would be counted as bad. Is that about right?
I'm trying to get my head around the idea of an acceptable level of underperformance.
P.