Quote:
Originally Posted by swoodworth  ...I live 5900m from my exchange; this is near the outer limit of DSL availability. In fact, Eircom will usually not supply a DSL service to customers more than 4500m from the exchange.
A characteristic of DSL is that performance drops with distance and I am subscribed to a 1Mbps service. Consequently, I am happy to live with performance in the region of 760kbps-860kbps.
Note that Eircom provides "up to" 1Mbps of download capacity in my case; they are not obliged to offer the same service at long distances as those lucky enough to be living quite close to an exchange. Needless to say, there is not much point in me signing up to a package with higher download speeds.
If you have a DSL service, you should evaluate its performance with respect to length of your phone line from your house to the exchange. |
Thanks for that, Simon.
My question was, in a sense, more general. Eircom tell me that broadband is not available to me even though I live about 4.5 km. from my local broadband enabled exchange. So my "exchange" is more distant, at about 40,000 km -- it's a satellite. I ordered it (the connection and service, not a whole satellite) from Eircom, and I am their customer, but Eircom subcontract this business to MediaSat. The system seems to perform at about 50% of its nominal rate.
I have been in touch with MediaSat, and they seem to agree I have a legitimate concern. The guy on the helpdesk could not find a quick fix, and he has promised to get back to me.
P.