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Originally Posted by hellboy99  I'm still getting download speeds of well under 100KB/s and webpage load time is slow.
Esat TS gave me a call the other day to say that Eircom had fixed the problem and asked me to download their test file, speeds were still just as slow, so he went to log the fault again with Eircom. Now today I got a call from an Eircom engineer saying that there was no fault and that he would come round with his own modem and if it came up saying it was connected at 3MB then there was no problem with the line, oh yeah, an he'd charged me €57 to do this. I went onto say that no way I'd pay him and that it was a complete waste of time doing this as it will say and always says it's connected at 3MB anyway and that is not the way to check download speeds. What reply did I get, that I knew nothing !  So looks like I'll be cancelling my BB then and staying well away from any provider that uses "Eircons" line. |
Sorry for your troubles. It seems as though your exchange may be the problem, due to over-subscriptions. Then again, it may be that there is a line fault, and eircom can't or won't detect or fix it. Are there any other broadband options in your area, such as cable or even wireless?
Seifer.