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Old 4th February 2007, 12:44 PM
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howfast howfast is offline
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Quote:
Originally Posted by hellboy99 View Post
I'm still getting download speeds of well under 100KB/s and webpage load time is slow.
Esat TS gave me a call the other day to say that Eircom had fixed the problem and asked me to download their test file, speeds were still just as slow, so he went to log the fault again with Eircom. Now today I got a call from an Eircom engineer saying that there was no fault and that he would come round with his own modem and if it came up saying it was connected at 3MB then there was no problem with the line, oh yeah, an he'd charged me €57 to do this. I went onto say that no way I'd pay him and that it was a complete waste of time doing this as it will say and always says it's connected at 3MB anyway and that is not the way to check download speeds. What reply did I get, that I knew nothing ! So looks like I'll be cancelling my BB then and staying well away from any provider that uses "Eircons" line.
Hi hellboy99

Have you tried testing your DL speed early in the morning say before 8am. Do you get the full 300KBps or so at that time. If you do then the Eircom engineer is correct, there is no problem with your the phoneline nor is it likely that its with your hardware either. The issue is oversubscription on the exchange.

Personally I get 326KBps between 1am and 8am but some days I'm lucky to reach dialup speeds between 5pm and midnight. I've met the local Eircom engineer who showed me the line test results and according to him my line is as near perfect as you could get.

I also test on Speedtest.net - The Global Broadband Speed Test, they have a server in Dublin now so it's a good confirmation of the results on this site or using BT's testfile.

If you have an option to get another isp that does not use DSL then this may solve your problem but choose carefully as it appears all isp's in Ireland have their own difficulties in supplying the service advertised.


Howfast
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