[daveypjd]

Patience has finally run out with Callidus and I am considering demanding a refund. Problem is do I continue to pay for a crap service or have nothing.

I have a few queries you guys might help with.

When Callidus's engineer installed at my home he used no allignment equiptmentjust good old eyesight. A cable was then run to a POE unit with another to my PC(No other hardware). He than changed the IP address on my PC to the 10.x.x.x range with a 255.255.255.192 mask. My concern is that I can quite happly change the IP address and the connection still works(when it happens to be online). Also I have noticed of late that the connection of seems usable in the morning but during the evening peak time totally worthless. Average of 20% ping loss with return times often peaking to 1500ms.

Please advise if any of this seems strange.

By the way connection was offline this weekend 24th & 25th Mar. I am convinced that they disconnect over the weekend to conserve bandwidth or am I just cinical.

Thanks