Hi, the SMC router i am using was passworded by somebody that used to work for Torque that has since left so that when Richard came to sort the problem out couldnt access it,after many phone calls and searching he evenually got the password and was able to access it..Many other companies give you the password and allow it to be changed so that the user can set it up the way they want it and encrypt if they need too..On the other hand Torque and Callidus dont allow this why i dont know,(maybe its so they can access it when they want) that in my mind shouldnt be allowed but hey i have another wireless router that i go through first and encrypt it there although THAT DOESENT STOP THEM ACCESSING THE SMC ROUTER FROM THERE END..We "THE CUSTOMER" are not allowed to alter the settings or access their system as stated in the contract so why would they want to fiddle around with the routers in out homes,im not saying that this is the case but when they password it and not allow us to choose our own password things seem a little suspect do you not think.. As the way things stand it seems that we all get penalised for other peoples missus of bandwidth..Maybe it is a good idea to do what i did and buy another router put it inline encrypt it set up the firewall "that works better than any software firewall" than password that..at least if somebody is accessing the company router it stops them accessing your pc..If what your saying is correct Callidus need to sort this problem out before things turn sour by the users like yourself and myself and thay start to loose customers but as far as passwords the router that Torque provided is passworded and from what i gathered from when Richards was there all the other router passwords were there from the Callidus end of things but not Ex Torque Network...Anyway thanks for the reply ALL NEW INFORMATION IS GREATLY WELCOMED..Regards vlf126
