[soups07]

Hi all, I accepted an offer from digiweb to upgrade from metro lite to metro in june.This offer came via email and i repiled to the email to be upgraded.

It was free for two months so i would pay no extra.

Since then I have decided i have had enough of digiweb because of thier 30gb traffic limit.When i recieved an invoice from them for €300 for the next 12 months i decided to leave them.

I phoned thier sales line but was informed that i had agreed to a further 12 month contract when i upgraded.They said this was explained to me at the time but it was not, i'm sure about that.

I rechecked the email and there is no mention of a further 12 month contract.
I checked thier t&c on the website and it states that i can cancel by giving a month's notice in writing but the sales man tells me i am locked into this contract.
Plus i dont have enough money in my account to pay thier 12 month invoice and thier t&c states they charge €20 for a default fee plus 15% interest on the balance.

does anyone know if i can complain to an ombudsman or similar?

can i get out of this contract or am i stuck?

advise needed please.