Hi
You don't say how long that you are with them. However if you are over the twelve month initial period for Metro Lite you can cancel at any point by giving a months notice in writing as per their terms & conditions. Also if you are paying by direct debit you can instruct your bank (in writing) to cancel the direct debit payment to Digiweb, but you must also notify them too (also in writing) that you are doing so. But do it fast before they request the payment from the bank.
As nothing has been signed by you in theory the company cannot sue you, as an unsigned contract does not hold much in court. If unsure seek legal advice.
Also call the NCA (National Consumer Agency) and see what advice they may give. |