Hi Mad Lad
Do not waste your time contacting DW about your speed issue. I have had the same issue since July on their Metro 3MB service (down from 2.8MB to under 1MB)and I got nowhere in the end. They even gave me the option of cancelling without penalty. That seems to be the response when they will not admit that the problem causing it may be on their end. With regard SKYPE I have not used it so I cannot be of much help on that.
If you do however decide to contact DW support please let us know how you get on. |