now that is a shocker! I usually find that my speeds are crap in the evenings & weekends and fine during the day on weekdays for whatever reason. downloaded a 700meg file there last sunday and it took nearly two hours, rubbish huh, checked my speed on the speed test and it was around 300kps, around the same now this evening yet this morning (wed) it was 5.8megs (as close to 6megs as I get), it's a funny old NTL service! I wonder if people using their cable affects the speed???
No point in giving the poor sods on the cust service desk grief, ask to be put straight through to Retentions, they seem to have the power and can give you credits for poor service.
later
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