ClearwireOffers a fixed wireless broadband solution
The thread "Clearwire Broadband" has not received any replies for a month. It has been automatically closed as a result. You may start a new thread on the topic if the information in this thread is not sufficient.
i was using clearwire near two month and i signed up with one there agent, he was said their compay dont real mind about amount of download? well now my speed only 21k download,they said because i overed download limite! also they said to ask that agent to call me back explain the things. but now 3days already i havent got any call from the man! poor service!
I live in Rathmines.I have posted before regarding P2P.I got Clearwire 4 months ago and was able to use torrent as well as limewire.I am afraid its all gone pear shaped since then.
Recently I done online survey complaining about P2P,no feed back yet from Clearwire.I am not expecting any
I shall see what else will be available in my area.
Recently I done online survey complaining about P2P,no feed back yet from Clearwire.I am not expecting any
I shall see what else will be available in my area.
Its probably for the best. Ive had nothing but trouble from them lately. Plenty of bandwidth but whats the point if you cant use it.
what a complete pile of tosh!!!! ive moved over from NTL to this pile of **** im gonna pass this info on to everybody i know, save them making the same mistake. GET A GRIP clearwire, holding people to ransom with fake promises, false and misleading advertising and utterly useless customer service will come back and bite you in the ass. one very browned off p2p junkie
im also gonna mail this thread to their marketing director and tell him to offer a response before i post it on every board in the country
Reply from ComReg when I emailed them to report Clearwire's so called "Broadband".
Thank you for your query.
The provision of retail broadband is not regulated and isn't covered by current legislation. Broadband products are strictly commercial products and may differ from operator to operator. The onus is on the consumer to shop around and to choose a broadband package that is most suited to their needs. We would advise consumers to read the terms and conditions of any product before entering a contract. For other broadband providers in your area, you may wish to view www.broadband.gov.ie.
yes i ahd this problem the first 2 months i had avrage 1.8 mb ,but since Jan 2006 the speed is very low some times as low as 40kb and can not user P2P apps (bit torrent or lime wire or emule ) called their tech support and was infored that they have all P2P ports blocked so others suscribers can use on line games??
Hey folks, yup i had a pretty similar experience with Clearwire in the Deansgrange area. Really quick installation and was all hunkey dorey for the first month...
Went for the 2meg line as there are 3 of us sharing. And usually have 4 or 5 lights on the box. However have never been able to successfully download any torrents, including linux iso's. If we can connect it's usually at a max of 10kb/s, that includes limewire and other peer to peer stuff too.
Does anyone else have this kind of difficulty?
Instant messenger runs **** too, get disconnected quite regularly. Same with skype.
Their customer service is pretty bad too. Had an invoice query and the only way they would handle it was to arrange for them to call me back, which came in a day late and at the wrong time so i couldn't talk. Never resolved that one.
And now in the last few weeks we've noticed a real drop off in connection speeds. Everything from 17Kbs/sec download to around 512Kbs/sec... not what we are paying for. Sent them an email about it 4 days ago and have not recieved a reply as yet.
Obviously getting real p*ssed of now and want to sort it out.
It's a real shame because they started off so well
Roller
yes i had this problem ,the first 2 months i had avrage 1.8 mb ,but since Jan 2006 the speed is very low some times as low as 40kb and can not user P2P apps (bit torrent or lime wire or emule ) called their tech support and was informed that they have all P2P ports blocked so others suscribers can use on line games??
what good is speed of you can't use it for games or p2p, you don't need a fast connection for looking at webpages, they don't seem to be providing broadband at all!
what good is speed of you can't use it for games or p2p, you don't need a fast connection for looking at webpages, they don't seem to be providing broadband at all!
The sooner people realise that Clearwire dont provide for domestic customers the better. Its not right what they did. I could play games and do what I wanted for the first three or four months then bang, it was taken away. But was the price brought down? What do you think?
Hi, just thought I'd update again. Still haven't tried P2P, and I honestly don't think there is any point given what people are saying but I can still play online games (currently, Half-Life 2, Counter-Strike, Battlefield 2 and Battlefield 1942) all with no difficulty (or tweaking). Also find streaming online tv to work fine. In short if people are still finding problems with these things they should contact Clearwire because it's obviously not something they are blocking everywhere and hence (I would imagine) its not a strict company policy to block these things.
Furthermore, if people are contacting them I find its best to ring rather than email - you get an instant response. I found the same thing for the 2 weeks I used IBB (now they really suck) - but they responsed when you rand but not via email.
Furthermore, if people are contacting them I find its best to ring rather than email - you get an instant response.
Just my two cents (again).
Your are right about getting an instant response, however, the response you get is generally a load of garbage. I was going round in circles with them for months, then I gave up. My year contract is up next month and thats the last they'll be seeing of me.
Just out of curiosity who did you switch to (or plan to switch to). I only ask because although I have had no problems with them yet if other people have found them to be bad I guess it could just be a matter of time.......
Signed up last Monday or Tuesday (a week ago)... Speeds seem to be running at 1.3mb with 5 lights on that evil little box and I live about 500m from the mast. So that's a screw up to begin with (I signed up for the 2meg package for the first 6 months). Couldn't get anything working from about friday onwards (p2p). Downloading on Thursday night no problem. Consistent 350-500k in Limewire. Couldn't get Bearshare or Bittorrent going though.
Been breaking my back ever since to figure out if they're blocking or not. I think Smart Telecom is a much better option, with 6meg if you don't mind paying €65. Which I think I might. Don't think i'll pay for the last month either when Smart get here.
It's cool if they want to block, but they're wasting people's time not stating it from the start. Probably in the hope that customers will stay with them in spite of it rather than go to the hassle of changing.
Perhaps i'm the first on the Newbridge service to access the Gnutella ports, then they blocked them. Not impressed.
TCP/UDP connections are right as a paying user! What's the point in charging so much?
Service is muck on xbox live too. 40% of the time i'm in the yellow, and 10% in the red. No such trouble with bog standard eircom- who don't monitor the bandwith limit.
If anyone knows more about the whole tcp/udp / gnutella ports thing, email me at andycahalan@gmail.com
Yeah I'm using clearwire in Donnybrook. Pretty excellent service for normal web browsing - usually have 5 lights on the modem. I haven't got around to an official ISP speed test yet but may do for interest's sake. I also moved from IBB - possibly the worst compnay I have ever had the pleasure of working with in my life, tech support can't tie their own shoelaces. The guy who turned up to "set it up" was a decent fella and he told me I could get p2p working. This is not the case for me at all. No more emule or soulseek. I can test the ports successfully on my own machine but they've obviously blocked the ports on their routers or summat.
I'm pretty annoyed to be honest but reckon I'll just leg it on them the fookers!
About contracts - just cancel the direct debit with your bank and if they want to come after you let them. In this day and age being tied to a contract is a load of nonsense. Are they really going to track each customer down for €100. Doubt it. Just ask Vodafone about me. Fat chance they'll see that cash!
Yeah, they're assholes. Already sent a load of complaints (about 5 each day and counting...) through the contact form on the website. 3 days in and still no reply. Funny how I got my first invoice the evening of my install.
So i'm going to mainly dump them on the crappy customer support factor.
*Goodbye Clearwire, It's definitly you, you're **** in bed.*
It's true though, browsing and so on is without problem. Still curious how limewire worked last week with a turbo connection though... Should have left my pc connected!
And has anyone actually reached the 20gb limit? What happens? I assume it just stops carrying. I spent so much time trying to diagnose the port problem i wasted about 5 gig in the first 2 days downloading tools and tried every last p2p and bittorrent client.
The thread "Clearwire Broadband" has not received any replies for a month. It has been automatically closed as a result. You may start a new thread on the topic if the information in this thread is not sufficient.
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