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ClearwireOffers a fixed wireless broadband solution
The thread "clearwire customer negligence........." has not received any replies for a month. It has been automatically closed as a result. You may start a new thread on the topic if the information in this thread is not sufficient.
hi all,just an update on the clear/cloudywire saga.stiil blocking port so i cant play bf1942 online,lol just spent an hour on the phone 2 them 2 sort it or cancel contract.they still deny there at fault and promised that an engineeer would look at my prob and if they cant sort it there will be no cancelation fee! lol i told ur man there wont be one cause they have no supplied the service i was promised by the agent that conviently "is no longer with them" so tuesday is d-day is the there meant 2 get back 2 me by.haha if they do i'll be shocked! if anybody has tried 2 cancel with then will you please let me know how u got on,thanks.
I wholeheartedly agree. I signed up for 2MB, and speed is regularly down around 100 - 150kbs (if I'm lucky), not even 1/10 of what was promised. Have sent 3 e-mails, none of which were replied to, and rung at least 6 times, most of the time getting through to the UK. They take a message, and SALES ring back, telling me to ring the tech support no. And it starts again!
if anybody has tried 2 cancel with then will you please let me know how u got on,thanks.
I moved house a month ago so I rang to let them know that Id be cancelling the subscription.
The guy on the phone gave me his name, said I wouldnt be charged the early cancellation fee
of 120 euro, and that all I had to do was send back the modem and they would cancel for me.
I sent back the modem, they charged me for another month, then they charged me the 120 euro
cancellation fee! Its not a proper business they're running. They're all about ripping people off.
I think your going to have some trouble cancelling early.
hi all, my conversation with clearwire seems 2 have worked because all of a sudden i can play bf1942 again.the pings are still very high but its playable with a little lag now and again.my download speed has dropped from 2mb's on a good day to about .8-1.2mbs now lol you gotta luv clearwire.so i'll rimg again on monday to see what they say. thanks for info mickomania
they have done it 2 me again ports blocked so cant play online anymore! got same sh!t on phone with them.i really now want to say something on a consumer program about them coz whats the odds of ringing them and getting the same guy every time on the other end of line? 9 calls all recieved by same guy! lol not a helpfull one at that.its not a service they supply just lies
They have a few different phone numbers to call. One of them is free phone, but
when you call it they nearly always tell you to ring a different number that you
have to pay for. Whats the point in having the free phone line if you cant use it?
Hey game4it70, everything thats happening to you has happened to me already.
But the worst is still to come Im afraid. If you try to cancel early, be careful or
you'll get screwed.
By the way I switched to Eircom and their the best of the lot for consistant
bandwidth, quality of service and ping.
hey mickomania.thx 4 ur input...i think "the worst to come"hehe.they will not let me cancel.i think i'll take a trip to there office so i cant bo fobbed off then.
hey mickomania i forget 2 ask u what package 2 u have with eircom? i had a rep here recently wanting 2 activate the line.i was thinking about it jst to get a isp that will only charge 1 fee a month and cover line rental as i do not want the line. ps if u like 2 give me more info my addy 4 yahoo mess. is keith_williams2@yahoo.com
lol they said they are looking into the "issues" with the ports and will get back to me later today.hmmm we will see. also said there would be know problem to cancel the account if they cant sort it.
hey mickomania i forget 2 ask u what package 2 u have with eircom? i had a rep here recently wanting 2 activate the line.i was thinking about it jst to get a isp that will only charge 1 fee a month and cover line rental as i do not want the line. ps if u like 2 give me more info my addy 4 yahoo mess. is keith_williams2@yahoo.com
Ive the 2Mb package. Its extremely consistant at 1.75Mb. Upload isnt quite as
steady but it hovers around the 200kb mark. There just seems to be less issues
with eircom. Its a more professional business. The bill will include line rental and
broadband. I dont have the phone myself cause Id never use it with the mobile
and all.
Hi, how did the case go with Clearwire? Im using the same c.rappy comp and the speed is just awful sometimes. PS! How do u c that the ports u use for BF1942 is blocked??
They have a few different phone numbers to call. One of them is free phone, but
when you call it they nearly always tell you to ring a different number that you
have to pay for. Whats the point in having the free phone line if you cant use it?
You can use the free phone line if you are making a sales enquiry also the email address is free and these usually get dealt with the same day they arrive also if you ring clearwire up and ask the guy thats on the other end of the line to call you back he will have no problems doing so.
hi i dropped my modem back to clearwire's office.no mention off the 2 months i owed. got digiweb 3mb wireless today.so far i'm very impressed. no lower than 2.97 down and 500 average up.qos around 96%. great 4 playing bf1942 nice low pings. hope it lasts.
lol they said they are looking into the "issues" with the ports and will get back to me later today.hmmm we will see. also said there would be know problem to cancel the account if they cant sort it.
that's the beauty of it.. they tell you that to get you off their back but then won't just cancel they will haunt you for weeks saying that "Our engineers will try to fix your issue in the next 3 days" "if that doesn't work there won't be no cancelation fee" but they are full of it.. they will do whatever it takes and use all the possible excuses...
i say get the form send the modem back call the bank stop payment... that's it
there is no collections agency nothing like that cuz LEGALY you the contract is VOID since they forget to tell you about it before you get the service.
me and the missus moved from swords to balbriggan,emailed clearwire to tell them,got no reply,they charged us for another month,cancelled the direct debit which they misteriously managed to reopen(apparently according to the bank we signed a form to reopen it?),charged us for another month,then said send us back the modem and they would refund us,then they rang back saying they just the modem back and they werent going to refund us,that company are scum and id say steer clear of them.
Hi There Just Got Clearwire A Week Ago And Havent Had A Speedof Over 1mb Which I Thought I Was Getting And Paying For So Im Cancelling With An Upload Of An Average Of 64kbps Im Going With Irish Broadband Ive Seen It Action And Its Great For Bf2 Low Ping All The Way Just Thought Id Let U Know.
hi i dropped my modem back to clearwire's office.no mention off the 2 months i owed. got digiweb 3mb wireless today.so far i'm very impressed. no lower than 2.97 down and 500 average up.qos around 96%. great 4 playing bf1942 nice low pings. hope it lasts.
well as always happens service with digiweb gone to the dogs.had 4 weeks of every few days gettin disconnections every few mins.now thats stopped only gettin average of 1.5mb down and 250 up with MAX PAUSE OF MY PINGS HITTIN 250-800! on test here.ffs i'm so p!ssed off with the state of the bb in this country.digiweb is my 3rd isp in just over a year(2 dif address).its gone past a joke at this stage 40 euro a month haha not worth 40 cents.
one last thing,when i was gettin those randam disconnections one night a was playin a heads up match(poker) for $200 a man and conn went for ten mins so i lost my effin money! cos i couldnt get back on in time.
sorry all 4 rant but i'm sure most of u know since u have bb also.
The thread "clearwire customer negligence........." has not received any replies for a month. It has been automatically closed as a result. You may start a new thread on the topic if the information in this thread is not sufficient.
clearwire customer negligence......... 
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