The truth about Clearwire

[markhitman06]

gd2007
In reference to the other post, if you have a Ferrari on rent from Hertz for example, and you return it in two weeks time, do you expect to not be charged as you did not use it in the second of those two weeks? If you have a problem with the techs why do you not just ask for a manager? Whilst I empathaise with your situation, you have not handled your issues in the best way possible here.

You could be on a base station that is suffering from contention and this could be causing your problems so moving the modem may well fix your problem if you log on to a less congested one. There is nothing wrong with that technical explanation. The trouble is that the vast majority of people expect wirelss services to be as rock solid and as reliable as those using fibre or telephone lines, at this moment in time, it ain't going to happen as it's relatively young technology.[/quote]

People dont expect anything perfect, but we do expect a service better than 72kb download and 9 kb upload. Do you think thats a good service? yeh dumb ass

[gd2007]

Originally Posted by ADSHELL

gd2007
In reference to the other post, if you have a Ferrari on rent from Hertz for example, and you return it in two weeks time, do you expect to not be charged as you did not use it in the second of those two weeks?

Ferrari? Clearwire? Don't make me laugh

If you must know, my main issue with Clearwire is that they are charging for a service that they are not delivering.
I have already sent them several detailed emails explaining in detail. I don't need to repeat myself here.
In posting on this forum, I'm assuming that the people who are here have used Clearwire, or are currently customers of theirs. So I don't need to explain, they already know how crap it is.
If you are not a Clearwire customer, then I wonder why are you posting here?

Originally Posted by ADSHELL

If you have a problem with the techs why do you not just ask for a manager? Whilst I empathaise with your situation, you have not handled your issues in the best way possible here.

What are you, someone from Clearwire?? It doesn't matter to me whether you empathise or not, I couldn't care less.

And by the way where does it say anything about NOT asking for a manager. If you must know, I have done this many times. I have spent many €€€€s of phone credit several times, being left on hold while the service rep disappears to speak with the manager..

Originally Posted by ADSHELL

You could be on a base station that is suffering from contention and this could be causing your problems so moving the modem may well fix your problem if you log on to a less congested one. There is nothing wrong with that technical explanation.

And there it is again... That's it, you must be from Clearwire. Only a Clearwire employee could come out with that.
Or maybe you have shares in the company. Lucky you.

Originally Posted by ADSHELL

The trouble is that the vast majority of people expect wirelss services to be as rock solid and as reliable as those using fibre or telephone lines, at this moment in time, it ain't going to happen as it's relatively young technology.

Well, fair enough if they include that in their advertising, or their contract.
If I'd known beforehand that several programs were going to be blocked, P2P, audio chat etc. (I mean that's what I use the internet for!! And I can't even watch a youtube video most of the time!!) then I would never have signed up.

And yet, they expect the contract from the customer side to be "rock solid and as reliable"(your words not mine).