Eircom - Irish ISP Test - Broadband Forum

pfm2005 · #1 (**permalink**) 25th January 2006, 09:56 AM

I have a Eircom 1mb connection. A couple of months ago I tested it here and was getting 1.7mb down and about 200 up. I checked the Netopia status page and was it said my connection was 2mb/256. Great I thought.....they've upped my speed to match their pricing for new customers. Then last week I noticed it was slow so I tested it here again and was gettting 400 down. When I went to the netopia page it said my connection was 512/256 so I'm getting the upload connection associated with 2mb but only 512 down. All Eircom will say is that they'll get an engineer to look at it. Anyone else having this problem? I'm on the Malahide exchange.

pfm2005 · #2 (**permalink**) 26th January 2006, 09:53 AM

Problem solved by myself. NO thanks to Eircom. Sky had installed an extra digibox and plugged it straight into connection rather than using filter. Eircom told me that it said on their system that my line could only handle 512...LOL

PaulB · #3 (**permalink**) 25th February 2006, 07:32 PM

Quote:

Originally Posted by pfm2005

Problem solved by myself. NO thanks to Eircom. Sky had installed an extra digibox and plugged it straight into connection rather than using filter.

This is a common problem with broadband customers who get Sky multiroom (second digibox installed) It's not eircom's fault

Nitram · #4 (**permalink**) 27th February 2006, 06:08 PM

Quote:

Originally Posted by PaulB

This is a common problem with broadband customers who get Sky multiroom (second digibox installed) It's not eircom's fault

pfm 2005 said "Eircom told me that it said on their system that my line could only handle 512".
You are right It's not eircom's fault that he is able to get 2mb/256

PaulB · #5 (**permalink**) 28th February 2006, 08:32 PM

Quote:

Originally Posted by Nitram

pfm 2005 said "Eircom told me that it said on their system that my line could only handle 512".
You are right It's not eircom's fault that he is able to get 2mb/256

I was stating that it is not eircom's fault if the filter is not plugged in to the socket.

flyingpinkelephants · #6 (**permalink**) 29th May 2006, 10:21 AM

After sky fitted the servise without a filter did they return and fit a filter or did they post out a filter and did you have to pay extra for this extra servise what is there fault

a friend of mine was thinking to get sky with his smart connection same issues

curious

flyingpinkelephants