 service has been bad of late
My Eircom Broadband service has been bad of late.
The only ray of sunshine that they agreed to cut half my next bill's broadband fee, because they accept I have had 50% downtime. In other words, I have not been provided with DSL sync 50% of the time.
One engineer has been out, another is due to visit.
If you add all the phone calls up, I have spent hours holding.
Their call-in system is very poorly run. I frequently get a different department than the one I have patiently been holding for. They then 'transfer' me, which means holding a second time, often only to cut me off or put me through to sales.
Just sharing. | 
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