Amazing! My Eircom service is GOOD!

[swoodworth]

Hi all,

I've noticed a marked improvement in my DL rates since the Churchfield Exchange fiasco several weeks ago. Over the last four weeks the dropoff in capacity at night has all but disappeared. Maybe Eircom have bolted on more capacity?

Anyway, I upgraded to 2Mb/256kb and I'm getting 1.7Mb/110kb, which is excellent given my distance from the exchange. My line packed in about two weeks ago, so the local engineer switched about 4000m of my line on to a new, spare line. Big improvement in both voice quality and DSL.

I wonder how long it will last?

Simon.

PS. Eircom's customer service is still poor. Local line guys are great, call centre folks not so good.

[howfast]

Hi simon

Not so loud or we'll all want one!!!

I think that how the rest of us got into this mess in the first place, we all had dialup then we wanted BB.

Howfast

[cully]

Lucky you m8,im still struggling with crappy pings at peak times on a3 meg line.
Going on 9 weeks now,ive tried every avenue
Im in Monasterevin and the hop to Limerick seems to be causing the problem.
I told this to eircom but they dont seem to care.
During the day speeds are perfect.
Ive had 2 years hassle free and now this.

[billygoat]

Originally Posted by swoodworth

PS. Eircom's customer service is still poor. Local line guys are great, call centre folks not so good.

You're too kind. "Not so good" is just about the understatement of the century. I defy anyone to call the customer service/sales/technical support twice and be told the same thing twice. They do not seem to have a clue.