"Licence Expired" while running speed test

[turly]

When I try running the Speed Test, it draws the graph but displays "Licence Expired" in the middle, and no "Start Test" button appears.

Is it just me?

Thanks!

[paul.whelan@gmail.com]

Not just you.

I guess they need to renew the applet license

[John Mullan]

post a message when it comes back
thanks

[blacknight]

We're aware of the issue:
Speed Test License Issue

I was hoping we'd get it sorted out today, but it looks like nobody answered our emails

The license was renewed in advance, but there seems to be an issue with the key

*sigh*

[acidana]

what can we do to help?

[Morphius]

I dont remember getting an email.
Do you know when it will be fixed?
Thanks.

[blacknight]

It should be fixed later today. I've been in contact with one of the guys in the vendor's London office...

[John Mullan]

Originally Posted by blacknight

It should be fixed later today. I've been in contact with one of the guys in the vendor's London office...

Thanks for your speedy response

[blacknight]

Fixed

If you get an "expired" or "invalid" error please restart your browser / clear your cache

[Robin2]

I am getting the Licence Expired message today - your previous posts suggest this was fixed. What am I doing wrong?

[blacknight]

It's an annual license, so I'll have to have a look at it first thing in the morning

Sorry about this!

[blacknight]

Sorry about the delay ...

The license has been renewed and upgraded, so there will be a couple of new features for you to play with.

Unfortunately it's now giving an odd error so only part of the test is working. Either I'll fix it or I'll find someone who can!

It's probably something small or silly

[blacknight]

All fixed

Please see:
Speedtest Problem