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  #1 (permalink)  
Old 2nd January 2007, 10:36 PM
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Default Rate Your ISP

Hi blacknight

I've been looking around and while I have found some attempts to provide Irish ISP performance comparisons online but I have yet to find any which appear to use data based on user experience. While the information on Irish ISP Test is invaluable it does however revolve mainly around user problems and difficulties rather than giving any easy comparison for those considering joining the BB experience or finding out where best to move when their current isp disappoints.

Could you consider adding an isp rating option which members could link to from the speedtest result page. I think you could use forum members’ ip address to verify their isp.

I’d recommend rating each isp on speed, support, reliability, and price using a simple scale of say 1 to 5 as follows –

ISP name

Speed
1 very slow
2 slow
3 average
4 fast
5 just right

Support
1 very poor
2 poor
3 average
4 good
5 excellent

Reliabiltiy
1 never works
2 works sometimes
3 few outages
4 pretty reliable
5 just works

Price
1 very expensive
2 quite expensive
3 average
4 good value
5 great value



Howfast
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  #2 (permalink)  
Old 3rd January 2007, 01:06 AM
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Howfast

Odd that you should mention that

I've been mulling over the entire thing for the last while and may have a solution that would incorporate your ideas and some of mine ...

It's in the pipeline

Michele
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  #3 (permalink)  
Old 5th January 2007, 07:46 PM
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My ISP is very good so far!! Have good expectations it will stay that way, because they are getting more bandwidth to counter any contention ratio.

Price:
€300.00 installation.
First month free from Jan the first. "I signed up to quickly"
€35.00 monthly while the number stays at 20 and if it goes to 30 it will be dropping to €30.00. Or so we are told. But we expect the numbers to go well over 100, there is huge devopment going on in our village. so it will be interesting to see the price will go any lower.
The installation fee is a bit much for some people I know, I have no one to look after as my wife died in 98 so it is not to bad for me.
This crowd is installing anywhere in Ireland, I see on the website that they are installing in Julianstown, Gormanstown. Their requirements are 20 people and they will install. They are working from the Avanti satalite.
Thats about as much info as I can give you about them. Their website is http:\\Welcome Page
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  #4 (permalink)  
Old 6th January 2007, 12:36 AM
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Default Perlico Broadband

On 1mb broadband and II am only getting on average 271 kilobytes download speeds although perlico advertise 1000kilobytes. Am I being ripped off and not getting what I am paying for?

Ray
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  #5 (permalink)  
Old 6th January 2007, 03:31 AM
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Are you confusing bits and bytes here? There are 8 bits in a byte, so a 1mbit/s (megabit) connection should give you 125 KB/s (kilobytes), so you're doing well. But if it's 271 kilobits per sec, you're not. Hope that helps.
Andy
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  #6 (permalink)  
Old 6th January 2007, 10:00 PM
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Default Savage Mail

It should have read 127 kilobits not kilobytes sorry for confusion.
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  #7 (permalink)  
Old 11th January 2007, 05:45 PM
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howfast

The IIA (Irish Internet Association) are conducting a survey on Broadband experience and usage. See their website Irish Internet Association -- For the Internet business community in Ireland or Broadband Usage Survey Page 1

thanks
chris
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  #8 (permalink)  
Old 16th January 2007, 10:01 PM
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Quote:
Originally Posted by savage View Post
Are you confusing bits and bytes here? There are 8 bits in a byte, so a 1mbit/s (megabit) connection should give you 125 KB/s (kilobytes), so you're doing well. But if it's 271 kilobits per sec, you're not. Hope that helps.
Andy

I feel like an idiot but you have opened my eyes re bits and bytes. never registered in my head. so, I have a 1Mbs connection and get 20KB to 100KB download speeds. is that the norm? sorry to pester, but where does connection ratio come in, if I have 48:1 does that mean I could potentially get only 2.6KB when everyone is online (1Mbs /8)/48 and is the max I can hope for 125KBs? with clearwire btw. suppose they are ok overall but find the 10GB limit a bit restrictive. any recommendations on a provider that I can get 100KB-200KB consistently? Questions questions questions.....
Cheers

FYI -just a few speed results im getting with my 1Mbs Clearwire. clearwire have told me in the past I have as good a connection as possible. i live in a top floor apartment dublin city centre and always have the 5 full lights on my modem

6/01/2007 21:51 765 kbps (94 KB/s) 26 kbps (4 KB/s) 43 % 80 ms 411 ms
16/01/2007 21:10 848 kbps (104 KB/s) 109 kbps (14 KB/s) 39 % 0 ms 435 ms
16/01/2007 218 936 kbps (115 KB/s) 327 kbps (40 KB/s) 42 % 0 ms 447 ms

Although above says im getting 94KB - 115 KB i seem to be only getting 30ish in reality, i dont quite get that??

Last edited by cognog; 16th January 2007 at 10:57 PM.
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  #9 (permalink)  
Old 16th January 2007, 11:08 PM
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Quote:
Originally Posted by howfast View Post
Hi blacknight

I've been looking around and while I have found some attempts to provide Irish ISP performance comparisons online but I have yet to find any which appear to use data based on user experience. While the information on Irish ISP Test is invaluable it does however revolve mainly around user problems and difficulties rather than giving any easy comparison for those considering joining the BB experience or finding out where best to move when their current isp disappoints.

Could you consider adding an isp rating option which members could link to from the speedtest result page. I think you could use forum members’ ip address to verify their isp.

I’d recommend rating each isp on speed, support, reliability, and price using a simple scale of say 1 to 5 as follows –

ISP name

Speed
1 very slow
2 slow
3 average
4 fast
5 just right

Support
1 very poor
2 poor
3 average
4 good
5 excellent

Reliabiltiy
1 never works
2 works sometimes
3 few outages
4 pretty reliable
5 just works

Price
1 very expensive
2 quite expensive
3 average
4 good value
5 great value



Howfast
ISP name: Clearwire
Speed 2 (i think,see above)
Support 3
Reliabiltiy 4
Price 2 40 p/m

i had Irish broad band last year...
ISP name: IBB
Speed 1
Support 3
Reliabiltiy 1
Price 1 19 p/m but you get what you pay for
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  #10 (permalink)  
Old 17th January 2007, 12:38 AM
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Quote:
Originally Posted by cognog View Post
I feel like an idiot but you have opened my eyes re bits and bytes. never registered in my head. so, I have a 1Mbs connection and get 20KB to 100KB download speeds. is that the norm? sorry to pester, but where does connection ratio come in, if I have 48:1 does that mean I could potentially get only 2.6KB when everyone is online (1Mbs /8)/48 and is the max I can hope for 125KBs? with clearwire btw. suppose they are ok overall but find the 10GB limit a bit restrictive. any recommendations on a provider that I can get 100KB-200KB consistently? Questions questions questions.....
Cheers
The contention Ratio of 48:1 means that 48 users could be using your piece of bandwidth at the same time. "Highly unlikely" but the more users that are using it while you are using it means slower download speeds, especialy if any of them are using peer to peer software, this can realy hog bandwidth.
If your broadband is Satallite wireless then they are not allowed to use it, and it is very easy to caatch anyone using it.
The other thing to bear in mind about the contentio ratio is the bandwidth that the provider has. In a small locality if he had 8-10mb bandwidth caontentio ratio would hardly come in to play at all, but if they only have 2-4mb then it would if the amount of users got up as far as 48.
I am not sure where you are so I do not know what providers to recomend.
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  #11 (permalink)  
Old 17th January 2007, 01:33 AM
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thanks irishbear. im in d7 but ive no idea what bandwidth clearwire have. whatever it is its not enough. at 8pm i was getting 20-30KBs and now that normal people are in bed im getting 120. its always the same. suppose i could time my big downloads over night but if you know of any providers who have the bandwidth to give me 120 consistently that be great to know,
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  #12 (permalink)  
Old 17th January 2007, 11:59 AM
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Quote:
Originally Posted by cognog View Post
I have a 1Mbs connection and get 20KB to 100KB download speeds. is that the norm?
Varies according to where you are and how many others are online, and what they are doing (contention ratio, below). This connection is 2Mbit/s and I seem to get mostly around 180k(bytes)/s.

Quote:
Originally Posted by cognog View Post
where does connection ratio come in, if I have 48:1 does that mean I could potentially get only 2.6KB when everyone is online (1Mbs /8)/48 and is the max I can hope for 125KBs? with clearwire btw. suppose they are ok overall but find the 10GB limit a bit restrictive. any recommendations on a provider that I can get 100KB-200KB consistently?
Hard to know, better asking around in your immediate area. Amazingly I stuck with eircom after the line was installed here, and it has been a consistently good connection. But then in your area you might find eircom even worse than what you have. From what you say it sounds like the service provider os ok except that you are sharing with a lot of people who are using their connection a lot. If you're in a neighbourhood with lots of young professionals or students, there might not be much point in shopping around, as everone else probably is too, but if you're surrounded by mostly old people, it's possible you've just been unlucky (they are all downloading old Gregory Peck movies) and it might be worth trying other providers. Things change over time too; providers will be aware of bottlenecks and eventually up the bandwidth in the area, because they know they will lose customers otherwise.
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  #13 (permalink)  
Old 17th January 2007, 03:22 PM
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clearwire
Speed 2
Support 1 these peole haven't a clue
Reliability 2 I have been getting 746kbs on a 2meg connection and have been for over the last 2 months,no reason why its so bad i would suspaect they have oversold the line as you have no idea of contention ratios,

To anybody who is thinking of signing up to clearwire go elsewhere.
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  #14 (permalink)  
Old 18th January 2007, 02:46 AM
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hi savage, thanks for your feedback, 180 KBs sounds great. who are you with? where i live I would say there is a high ratio of young professionals/students which im sure explains the huge variance in download speeds. sounds like im not going to do a whole lot better than what i have although the fix line providers such as eircom/bt seem a bit more consistent.

Hey Rebel, if your getting 750kbs/94KB consistently it dosent sound too bad but at 40 Eur per month the bang for buck doesn't seem to be great. Would be interesting to know where Rebel is getting double the speed...

Dont know about you guys but to me trying to work out which provider is the best for you seems to be an impossible question. so many variables. isnt there a regulator out there somewhere that should be helping us out?? to me it would make sense if every provider had to advertise their wost case Scenario download speeds rather than their best case.
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  #15 (permalink)  
Old 18th January 2007, 01:41 PM
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Quote:
Originally Posted by cognog View Post
hi savage, thanks for your feedback, 180 KBs sounds great. who are you with?
Eircom, I was planning to look around after getting the line installed and all that, but the service has been fine.

18/01/2007 12:42 1725 kbps (211 KB/s) 217 kbps (27 KB/s) 97 % 18 ms 293 ms
17/01/2007 21:18 1717 kbps (210 KB/s) 216 kbps (27 KB/s) 94 % 18 ms 138 ms
06/01/2007 02:19 1732 kbps (212 KB/s) 147 kbps (18 KB/s) 98 % 18 ms 228 ms
06/01/2007 02:12 1730 kbps (212 KB/s) 169 kbps (21 KB/s) 97 % 17 ms 238 ms

Total Averages:
1726 kbps (211 KB/s) 187kbps (23KB/s) 97 % 18 ms 225 ms

Last edited by savage; 18th January 2007 at 01:43 PM. Reason: additional
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  #16 (permalink)  
Old 18th January 2007, 11:30 PM
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Thumbs down Perlico 2mb in Bandon Co. Cork

Date Download Speed Upload Speed Qos RTT Maxpause
18/01/2007 22:13 174 kbps (22 KB/s) 69 kbps (9 KB/s) 36 % 195 ms 1398 ms
03/01/2007 19:56 289 kbps (36 KB/s) 80 kbps (10 KB/s) 3 % 186 ms 3038 ms
30/12/2006 10:24 1752 kbps (214 KB/s) 156 kbps (20 KB/s) 97 % 45 ms 83 ms
18/12/2006 05:25 1742 kbps (213 KB/s) 155 kbps (19 KB/s) 96 % 52 ms 89 ms
16/12/2006 23:38 228 kbps (28 KB/s) 107 kbps (13 KB/s) 31 % 179 ms 983 ms
16/12/2006 22:41 434 kbps (53 KB/s) 123 kbps (15 KB/s) 28 % 198 ms 858 ms
13/12/2006 216 171 kbps (21 KB/s) 114 kbps (14 KB/s) 49 % 198 ms 1314 ms
11/12/2006 22:52 225 kbps (28 KB/s) 106 kbps (13 KB/s) 38 % 198 ms 1123 ms
10/12/2006 10:18 1703 kbps (208 KB/s) 176 kbps (22 KB/s) 90 % 45 ms 501 ms
08/12/2006 20:55 520 kbps (64 KB/s) 131 kbps (16 KB/s) 72 % 169 ms 484 ms

Total Averages:
724 kbps (89 KB/s) 122kbps (15KB/s) 54 % 147 ms 988 ms


Only time I seem to get anything like what I should be getting is if I go online before I go out to work at 5.30 or on a Sat or Sun morning.Been on to tech support (nice people but haven't got a clue) and best they can come up with is to get my line checked , that was before Christmas and still heard nothing back from them.Considering moving back to Eircom but don't want to for the simple reason that if they can afford to drop their prices a bit now with competition out there why were they ripping us off for so long?
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Old 19th January 2007, 09:05 PM
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Quote:
Originally Posted by Rebel View Post
clearwire
Support 1 these peole haven't a clue
.
And why would you come up to that conclusion about support?

Just interested really, because there are too many people who think they know it all when it comes to wireless and they know very little.

Eg a friend of mine used to work for IBB, a customer was getting interference, user screamed to support he wasn't and it was contention, it wasn't until was emailed a screenshot showing the interference that they believed him

Like it or not, Wireless willl never be as stable as DSL, it''s a fact of life and about time people started realising it.
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  #18 (permalink)  
Old 19th January 2007, 09:18 PM
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I came to that conclusion when upon multiple calls and emails for all the different answers i have received and they will always escalate our problem to technical support who's only response is to try moving your modem to a different location in your house.
Why is it so that I will have perfect speeds in the morning and once the afternoon starts the drop by 70% continously but I still receive the same response for adjusting my modem.
Its a load of bollocks and they should not advertise a product that doesn't work 70% of the time.
They have had this service in america for over 2 years and still people over there are experiencing problems with their service.
We all understand line of site properties and its downfalls but they didn't include that in their advertising or thefact that legally they must only offer at least 60% of speed advertised.
They have oversold the mast and customers like myself who pay the premium
rate only receive a percentage of speeds we are paying for.
I have also posted today in the clearwire forum another site (clearwiresucks)
where you can read the stories of others who have had contact with clearwire only to be dissappointed with their product and sales rerps who care not for the customer only for their own pocket.
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Old 19th January 2007, 09:24 PM
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Nor were many people told of the ripoff terminationation payment you get stund for cancelling their service,what we have here is another american company ripping off its customers for thier ownn profit and prohibiting ports for torrents and gaming.
They also tried to block legal hosting sites so people wouldn't be able to use bandwidth and see by downloading what a rubbish service they are.
To amend my op I don't mean the people themselves have a clue but i would guess they are given a selection of questions and response from which to answer from.
I am in the process of moving and I will be dropping their service nor will I pay the early cancellation fee.
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Old 19th January 2007, 09:49 PM
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What do they tell you? It could be contention causing it and if that is the case that is unacceptable, but on the other hand, there might be something that happens at certain times that causes interference, I doubt they would lie about interference and as said before if anything like IBB they can tell.

Don't really think it's a ripoff payment mind, a friend was told about rhe 120 fee but was told if they could establish was a technical issue causing it it would be waived, you do sign a contract after all so if you break it I see their point.

In relation to Torrents and gaming, they kill any wireless network, I have qualifications in wireless engineering and I can tell you on your average wireless piece of kit they can take so many connections rather than users, each machine you connect to is a connection, so with torrents you can see you connect to certain amount of people, hence the restrictions, else the service gets awful, you could say build more capcicty or masts, but that is going to cost more money and make the costs go up which could lead to higher prices.

It's not very nice admittley, and it's crap if you have wireless, but I think we, as a nation, and worldwide need to realise that wireless is never going to be good for this kind of thing, if you want that go to DSL/Cable, and that applies to most wireless, not just clearwire.

Looking at that forum it seems mostly american and some very one sided opinions both for and against, as for the legal hosting sites, maybe if these are not torrents or P2P just send a mail to support and say in big capital letters DOWNLOAD ISSUE LEGAL SITE and ask them why, if you cna't get your answer ask to speak to a supervisor or manager etc, if they don't put you through refuse to pay until they explain to you.
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