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Also, can you ping IrishISPTest.com and post those stats here too?
The reason I ask is because the new upgrades have mixed results with everyone syncing at different speeds, and the fact that the new higher speeds have caused Eircom to apparently turn Interleaving onto high, at least for the initial stages of the phased upgrades, which will no doubt increase your pings significantly. Gamers beware!
After the upgrade I’ve only been able to sync at 6Mbps. BT TS say it’s because my line can’t handle the full 7.6 Mbps [this from the people who previously told me the line couldn’t handle 2Mbps].
I think myself that Eircom are throttling the speed. It’s too much of a coincidence that the modem syncs at exactly 6144 kbps which happens to be the same as the pre-upgrade Eircon business 6 Mbps offering. As this product is Rate Adaptive DSL I should sync at the best achievable speed so why not 6.1 or 5.9 Mbps or higher?
Reply from 81.17.240.200: bytes=32 time=49ms TTL=57 Reply from 81.17.240.200: bytes=32 time=48ms TTL=57 Reply from 81.17.240.200: bytes=32 time=47ms TTL=57 Reply from 81.17.240.200: bytes=32 time=48ms TTL=57
Ping statistics for 81.17.240.200: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 47ms, Maximum = 49ms, Average = 48ms
Howfast
__________________ The only thing to do with good advice is pass it on. It is never any use to oneself.......... Oscar Wilde
A lot of people with poorer line stats sync at about 6, some people even have their modems syncing at 4. It's a disgrace.
You're also the victim of high interleaving. Damn domestic pings are far too high. This is said to change once the upgrades are done, which means they'll turn the interleaving back down to the normal low setting as previously used or maybe off completely. I'd personally like to get fastpath on my line. Here's hoping! I'll believe it when I see it.
On the 4Mb Eircom DSL line I have at work (yet to be upgraded), the ping times have always been rather high. The following gives an example (to www.irishisptest.com) with a wired connection with no one else online in the office:
Quote:
Reply from 81.17.240.200: bytes=32 time=47ms TTL=59
Reply from 81.17.240.200: bytes=32 time=54ms TTL=59
Reply from 81.17.240.200: bytes=32 time=76ms TTL=59
Reply from 81.17.240.200: bytes=32 time=50ms TTL=59
Reply from 81.17.240.200: bytes=32 time=75ms TTL=59
Reply from 81.17.240.200: bytes=32 time=81ms TTL=59
Reply from 81.17.240.200: bytes=32 time=61ms TTL=59
Reply from 81.17.240.200: bytes=32 time=49ms TTL=59
Reply from 81.17.240.200: bytes=32 time=40ms TTL=59
Reply from 81.17.240.200: bytes=32 time=75ms TTL=59
Ping statistics for 81.17.240.200:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 81ms, Average = 60ms
To give a comparison, my 3Mb Digiweb DSL connection I have at home (also yet to be upgraded) has the following:
Quote:
Reply from 81.17.240.200: bytes=32 time=24ms TTL=58
Reply from 81.17.240.200: bytes=32 time=25ms TTL=58
Reply from 81.17.240.200: bytes=32 time=25ms TTL=58
Reply from 81.17.240.200: bytes=32 time=25ms TTL=58
Reply from 81.17.240.200: bytes=32 time=26ms TTL=58
Reply from 81.17.240.200: bytes=32 time=28ms TTL=58
Reply from 81.17.240.200: bytes=32 time=25ms TTL=58
Reply from 81.17.240.200: bytes=32 time=26ms TTL=58
Reply from 81.17.240.200: bytes=32 time=25ms TTL=58
Reply from 81.17.240.200: bytes=32 time=25ms TTL=58
Ping statistics for 81.17.240.200:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 28ms, Average = 25ms
I'll post here once both lines are upgraded, although it could be a while as both my home & work exchanges show post September on the BT line checker.
Pinging www.irishisptest.com [81.17.240.200] with 32 bytes of data:
Reply from 81.17.240.200: bytes=32 time=53ms TTL=56
Reply from 81.17.240.200: bytes=32 time=53ms TTL=56
Reply from 81.17.240.200: bytes=32 time=52ms TTL=56
Reply from 81.17.240.200: bytes=32 time=55ms TTL=56
Ping statistics for 81.17.240.200:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 55ms, Average = 53ms
Speed test statistics
---------------------
Download speed: 2627800 bps
Upload speed: 330360 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 9 ms
Average download pause: 4 ms
Minimum round trip time to server: 54 ms
Average round trip time to server: 335 ms
VoIP test statistics
--------------------
Jitter: you --> server: 1.6 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 5
Estimated MOS score: 4.1
BT
Westport
3mb not sure if upgrade kicked in, 3km from exchange.
I don't know what the hell happend following the upgrades but I went from a steady 3mb connection with daytime pings to a popular local forum of 10 - 20 ms to the following....
Reply from 89.234.66.107: bytes=32 time=923ms TTL=58
Reply from 89.234.66.107: bytes=32 time=459ms TTL=58
Reply from 89.234.66.107: bytes=32 time=874ms TTL=58
Reply from 89.234.66.107: bytes=32 time=837ms TTL=58
Reply from 89.234.66.107: bytes=32 time=923ms TTL=58
Ping statistics for 89.234.66.107:
Packets: Sent = 160, Received = 153, Lost = 7 (4% loss),
Approximate round trip times in milli-seconds:
Minimum = 53ms, Maximum = 1275ms, Average = 340ms
Speedtest results from irishisptest
Speed test statistics
---------------------
Download speed: 264424 bps
Upload speed: 496096 bps
Quality of service: 41 %
Download test type: socket
Upload test type: socket
Maximum download pause: 803 ms
Average download pause: 127 ms
Minimum round trip time to server: 130 ms
Average round trip time to server: 1162 ms
VoIP test statistics
--------------------
Jitter: you --> server: 33.6 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 4
Estimated MOS score: 3.7
The best I've managed is 2.7mb but the last few days it has been around 1.7 mb max but most of the time it what you see before you.
Line stats as follows (no dropped connections - steady);
ADSL Link Downstream Upstream
Connection Speed 7616 kbps 672 kbps
Line Attenuation 10 db 4.5 db
Noise Margin 9 db 13 db
Last edited by qbasic; 13th August 2008 at 10:11 PM.
Those are some shocking round trip times! This is what I typically expect from a 2-way satellite connection or when there is some heavy upload traffic.
Just to rule out a background process (e.g. BitTorrent, Virus, unwanted Wi-Fi usage, etc.), check your router's active incoming and outgoing current transfer rates. If you use a ZyXEL router, a simple way to do this is to telnet your router (start, run and type in "Telnet 192.168.1.1" assuming this is your router's IP) and then type in the router's password. Type in '24', press enter, type in '1' and press enter and this will show the live Tx (outgoing) and Rx (incoming) rates. These should remain at zero if your connection is idle. If these constantly show a value other than zero, then something is running an active transfer over your connection.
If you are able to confirm that your line is idle, try doing a trace route to www.irishisptest.com to see how many hops it takes before the response time goes very high. (In the command line, type in "tracert www.irishisptest.com"). If all but your router's IP shows very high response times, then it is likely very high contention at your exchange.
Last edited by Sean; 14th August 2008 at 12:19 AM.
Reason: Typo
Those are some shocking round trip times! This is what I typically expect from a 2-way satellite connection or when there is some heavy upload traffic.
Just to rule out a background process (e.g. BitTorrent, Virus, unwanted Wi-Fi usage, etc.), check your router's active incoming and outgoing current transfer rates. If you use a ZyXEL router, a simple way to do this is to telnet your router (start, run and type in "Telnet 192.168.1.1" assuming this is your router's IP) and then type in the router's password. Type in '24', press enter, type in '1' and press enter and this will show the live Tx (outgoing) and Rx (incoming) rates. These should remain at zero if your connection is idle. If these constantly show a value other than zero, then something is running an active transfer over your connection.
If you are able to confirm that your line is idle, try doing a trace route to www.irishisptest.com to see how many hops it takes before the response time goes very high. (In the command line, type in "tracert www.irishisptest.com"). If all but your router's IP shows very high response times, then it is likely very high contention at your exchange.
Definitely no usage on the on the connection, also doubt its contention as I would have seen it prior to the upgrades. I could understand a small hit if my exchange was congested but dial up speeds indicate something more serious.
Download speed 166 Kbps (socket test)
Upload speed 564 Kbps (socket test)
Quality of service 1 %
Maximum delay 2128 ms
Round trip time 118 ms
Upstream jitter 3.3 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
I'm on IBB DSL. I lost service for two days and have patchy service today. However, it is very very slow.
I've been on to IBB support who got Eircom to test the line. Seeming it's fine and I'm imagining things
Speed test statistics
---------------------
Download speed: 638600 bps
Upload speed: 560232 bps
Quality of service: 19 %
Download test type: socket
Upload test type: socket
Maximum download pause: 384 ms
Average download pause: 20 ms
Minimum round trip time to server: 46 ms
Average round trip time to server: 75 ms
VoIP test statistics
--------------------
Jitter: you --> server: 0.1 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 9
Estimated MOS score: 4.2
guys my speed was 2mb eircom, still can't watch skysports without it buffering every 30 secs
Speed test statistics
---------------------
Download speed: 530480 bps
Upload speed: 232240 bps
Quality of service: 88 %
Download test type: socket
Upload test type: socket
Maximum download pause: 102 ms
Average download pause: 38 ms
Minimum round trip time to server: 2 ms
Average round trip time to server: 2 ms
VoIP test statistics
--------------------
Jitter: you --> server: 1.4 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 3
Estimated MOS score: 4.1
Last edited by dazzareds; 14th August 2008 at 10:02 PM.
I thought I'd finally post my results, after resolving a few problems with my network settings.
Quote:
Speed test statistics
---------------------
Download speed: 6512664 bps
Upload speed: 562104 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 9 ms
Average download pause: 2 ms
Minimum round trip time to server: 1 ms
Average round trip time to server: 1 ms
VoIP test statistics
--------------------
Jitter: you --> server: 1.0 ms
Jitter: server --> you: off
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: off
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported VoIP lines: 9
Estimated MOS score: 4.1
Since the upgrade, have found that my speed has been at 2.5Mb on the 3Mb package from BT.
Bt have said that my exchange can go up to 24Mb all things being equal.
I can upgrade to higher speed but this will mean that my contract with them is extended for another 12 months.
Ellardm
You won't just be upgrading the speed if you move to 24Mb with BT. The standard used is ADSL2+, which is more stable and doesn't require your line to be as perfect, to sync at a higher speed. You probably won't get the full 24Mb. It does depend on your line's quality and your distance from the exchange.
Another plus is that you'll be a full BT customer. No more Eircom to deal with. It's BT's equipment in the exchange, due to the LLU2 agreement. If I were you, I'd switch over to their 6Mb product at the very least, and if you can afford it, go for the 24Mb!
Thanks for that info. I believe that the upgrade is free. ( Contract extended) I appreciate that 24Mb cannot be achieved.
I have seen the higher speeds in Europe and boy are they good. Where my son is the web page is on the screen before you know it.
Several people may use in the internet at the same time with no difference is speed. Video on demand etc.
May be one day here.
It would be good if the speed here could be constant.
I've heard nothing but good reports from people who have ADSL2+. In Europe, they'd use that a lot, if FTTH is not an option. Getting the upgrade here would potential mean your connection would also be as wonderful. The contract wouldn't be such a problem, when you think about it. You can stick with what you have, be out of contract, and be unhappy. Or, you could upgrade, be stuck with BT for another 12 months, but it would most likely be a better experience for you (and therefore, you won't be thinking about the contract's length).
I'd switch in a heartbeat if I could.
Let us know what you decide.
EDIT: Depending on what you get from BT, it could be either a 6 month or a 12 month contract. Broandband, and Broandband & Talk are 6 month contract services. Broandband & Total Talk is 12 months.
When in the humour and able to wait for them to answer the phones I shall try.
Have had fun with Bt. Speeds have been all over the place. I have now changed the wiring in the house and this seems to have worked.
Changed the wiring and the router was using the original router they gave me but it never did work properly. Am using Belkin now. Can connect either PPPOE or is DCHP. Did all this a few weeks back. Had fun wires all over the place. She who must be obeyed, none to please.
When in the humour and able to wait for them to answer the phones I shall try.
Have had fun with Bt. Speeds have been all over the place. I have now changed the wiring in the house and this seems to have worked.
Changed the wiring and the router was using the original router they gave me but it never did work properly. Am using Belkin now. Can connect either PPPOE or is DCHP. Did all this a few weeks back. Had fun wires all over the place. She who must be obeyed, none to please.
Shall let you know
Many thanks
No problem. Anytime.
But just to reiterate. Your BT troubles were actually Eircom troubles. Any problems with the line would be Eircom's fault, and BT can only try to get Eircom to fix it. If they refuse and you're left with a fault, there's not a thing BT can legally do for you. Getting out of Eircom's crosshairs is just about what everyone, who has the least bit of knowledge about Broadband, in this country wants, including myself. One day...
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