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Expired Thread The thread "The IBB Contract (Re-Post)" has not received any replies for a month. It has been automatically closed as a result. You may start a new thread on the topic if the information in this thread is not sufficient.

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  #1 (permalink)  
Old 29th January 2007, 09:15 PM
JMK JMK is offline
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Default The IBB Contract (Re-Post)

For all those moaning about the bad speeds etc from IBB.
Many of you have a contract that says you will stay with them for 1 year etc, and feel now that you are trapped.

Well you dont have to.

Bear in mind a contract works both ways, it insures that both parties know what they are giving and getting.

In the case of IBB, they do not provide service that you are paying for in that contract.

They are in fact in breach of contract with you.

The law states that you must exhaust alll forms of complaint before you can cancel a contract.



Ring them.. I know it takes forty mins etc, but it's a first step.
keep a copy of the phone bill.

Take screenshoots of your speed tests and email them to IBB.
Keep a copy of all screenshots and emails.

Complain to Comreg.

If they still Ignore you.

Tell them (not ask) to uninstall you in writing or email.

Call your bank and cancel the payments.

They will still send you invoices, ignore them

They will have no choice but to come and take the ariel etc.


Dont worry about legal action from them.
I have consulted a few legal people and they have all told me that if IBB even tried to take you to court they would lose in a heartbeat.

Just print out this forum for a start. lets see a Judge's reaction to that!


They know this too.


I know a lot of you have no other means of internet, but hang tight.
In three months Eirecom have to hand over all the lines to outside companys, and we should see better third party offers begin.

In a lot of cases (Like mine) my line was enabeld and I didnt't know.
Give Eircom a ring and check today, the line may have been upgraded since last you checked.


I hope this helps anyone wishing to Dump IBB.

JMK
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Old 29th January 2007, 09:37 PM
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in your contract it states that you will get speeds upto2mbs or 3mbs it does not state you will get 2mb or 3mb. They don't block ports. So what part of the contract are they in breach of? upto means anything from 1kps to 3mbs! so if I were you I'd get a few more opinions from the legal profession before you throw good money after bad! IBB asses are covered!
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Old 19th May 2007, 12:16 PM
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Also consider recovering your past DirectDebits. It may be possible, see:

Are there any happy IBB customers??
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Old 24th July 2007, 07:20 PM
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Cool

Agreed with paddyshack - it's always UP TO "Speed", unless you get uncontained Line
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Old 27th July 2007, 08:17 PM
JMK JMK is offline
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Default well it worked

The advice I give was based on Legal Advice I received.

And I followed it to the letter, and lo and behold, IBB took back the ariel

So, I in fact am not trying to steer you wrong in any way.

saying "up tp 2mb" is ok. But they also promise "faster then dialup" 9k is NOT faster.
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Old 5th December 2007, 07:01 AM
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Erm... just for argument's sake 9Kbps *is* faster than dial up...
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Old 6th December 2007, 03:18 PM
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Quote:
Originally Posted by JimmyJoeJohnson View Post
Erm... just for argument's sake 9Kbps *is* faster than dial up...
Just for clarity's sake.

No it isn't.

It's about one sixth of the speed of an optimal dial-up connection using a 56k modem.

9KB/sec on the other hand... equates to about 72kbps - marginally quicker than dial-up.

Apologies for my pedantry.

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Old 7th December 2007, 10:25 AM
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Quote:
Originally Posted by mauvehillgus View Post
Just for clarity's sake.

No it isn't.

It's about one sixth of the speed of an optimal dial-up connection using a 56k modem.

9KB/sec on the other hand... equates to about 72kbps - marginally quicker than dial-up.

Apologies for my pedantry.

Sorry about that, I did actually mean 9KB/sec would be faster than dial up as the OP didn't state wether he meant 9k as in 9kbps or 9KBps.
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