3 Ireland - Can't Send Email ? --- Service Withdrawn!!!

[tincan]

For the last week or two I've noticed that outlook can not send email via SMTP while connected to 3, I've had to plug in the old dial up to send mail.
So today i got through to the tech support in Scotland...UNBELIEVABLE they told me that the SMTP server had being piggy backing on the pop server and over loading it so they have just taken it away. So i asked when it would be replaced or when there would be a fix ...the answer was that there was no plan to replace it or for a fix...that it could be next week or next month or 6 months time...and that what i should do as an alternate was to log-on to my webmail instead. Well sorry but i use outlook for my email calender, contacts, and for sending graphic signatures in mail. I need this basic function of broadband.
I'm guessing a lot of other data modem users have the same problem, this is outrageous, thinking they can sell a "broadband" service which can not carry out the most basic email functions. BTW apparently the issue is not affecting data cards only data modems,(for the moment anyway).
Anyway if you check your mail using outlook, Thunderbird, or another client, you probably are in for a headache for the next while sending mail....

[redknight]

Hello same trouble with me can not send mail via eircon or o2.ie had to set up a G mail mail with google which is very slow with this lousy so called broad band service from 3..ie their web site dosent work half the time either must be to avoid complaints i guess but i am shure the regulator will have something to say to them. Am goinf to down load forms if it takes a week , good job i didnt get rid of phone line.

[tincan]

Thats right they cant even sort out accessing their own web site from their own data modems...Welcome to 3 Ireland has never worked for me using their modem but always works from other connections, it, try using Welcome to 3 Ireland, a mirror site it seems to work.

[foggy_lad]

i acessed their site usin clearwire bb but its littered with errors and the music section cant be accessed so music you buy to your phone cant be downloaded to your pc as they claim! am so glad of my lucky (13thDay) escape from "3" data modem

[richardn]

I have a "3" Datacard and have had exactly the same problems as the modem users. Unable to send emails on an authenticated server and cannot upload files FTP.

Very poor customer service, constantly fed rubbish and nothing but apologies from Indians!

You all might be interested in this 3 USB BROADBAND 3.6meg-THE PROBLEMS! - Page 56 - boards.ie