No Smart Answers but when?? - Irish ISP Test - Broadband Forum

liamg67 · #1 (**permalink**) 30th January 2006, 12:12 AM

Folks I really don't know how they get away with it - but I have been in my new house for over a year now and had problems getting Eircom to test my line for Broadband (which eventually took 6 months) even though I am only a stones throw away from the Dooradoyle exchange (well less than a mile). Any ay fed up of waiting for answers signed up with Smart telecom - as their website suggested that they would be live in that exchange from April / May 05. This went by and no update from Smart and then later an update suggesting August.

I contacted them and they suggested that the delay was due to Eircom and that it would be rolled out by the end of 2005. I took the alternative UTV which i had used previously in the end.

However checking the Samart website before Christmas it said Janauary 06 and now it says it is on their timetable.

Surely it is illegal to mislead potential customers like this. They had no right to say that they would be able to provide a service in Summer last year - if they had no settled with Eircom and if the exchange had not been fitted out. It is a farce to have all these ads on the TV and radio if they haven't got a clue as to when the service will be available.

It is also interesting to note that the 2meg service they are proposing is now out of date. Do they have plans for ADSL2+?

flyingpinkelephants · #2 (**permalink**) 12th March 2006, 12:13 PM

Jakanory

a popular afternoon TV program for gullible kids where discailmer say's any resemblance to real life is a accident of chance and projected dates that fail to materialize are not issue that Comreg has any control over and come to think of it fiction in general is not covered under any laws officially that is in Ireland the country of make believe that invented it in the first place actually

Flyingtpinkelephants

dublin6boy · #3 (**permalink**) 15th September 2006, 08:15 PM

i got the same response liam and my area is now not on their build list , blaming eircom an easy way to answer a question , well prob was eircom but it would have been nice to be notified it instead of waiting and not knowing ,i held off signing with anyone because of their empty promises hmmmm not again !!!!!!!!!!!!!!!