Test Results Query

[rugbyguy]

05/08/2006 18:19 2876 kbps (360 KB/s) 209 kbps (27 KB/s) 99 % 3 ms 155 ms

The above is my latest test results, as you can see I am getting nearly 2.9MPS download which is excellent, line quality is at 99% but can anybody explain what the 3MS and 155ms are?

Many thanks,

[=IBF2=raziel2710]

The "ms" stands for milli-seconds. this is how long it takes for the speedtest you are running to get a response from it's server to your PC. They are upload and download response times I think.

[AvidIrishReader]

Hi, I've been averaging in the 130s for the upstream, but Smart tell the package is 256k.

This seems to be affecting the quality of internet telephone calls - calls dropping off after a couple of minutes or not connecting at all.

Is anyone else experiencing this? I'm running a Motorola wireless unit along with the Smart Aoylnk Router so I can have WI FI in the house, and I wondered if that was affecting the upstream speed.

Is there anything else I could be doing to improve the upstream other than hassle Smart?

I'm not a techy person so but answers plain and simple!

AvidIrishReader

[blacknight]

Is your PC connected via a wireless card as well or is it using ethernet?

[AvidIrishReader]

I keep a Netgear Wireless PC Card (MA401) installed all the time as well as having ethernet. I tend not to use the network card very often for logisitcal reasons - the power cable is tucked behind a desk and it's a pain to use the wireless option on the laptop as it uses up the battery very quickly.

But my primarily connection is ethernet. I've routed this via a Motorola wireless box which allows me to use my IPAQ which is wireless enabled.

Smart have said a couple of times that there's a 'conflict of interests' between the Netgear card and the cable, but I don't really believe them. I've had both for months and it's only recently that the connection has been poor, leading to slow page downloads from the web and poor quality on Skype calls.

And when there's no connection at all (Outlook telling it cannot download and google saying homepage cannot be found) I simply kill the power to the Aolynk box, reboot machine and start over again. And then it's fine.

But it's the upload speed that is the issue - why is it so low when I'm paying for 256k?

Thanks, AvidIrishReader

[mickomania]

Originally Posted by rugbyguy

05/08/2006 18:19 2876 kbps (360 KB/s) 209 kbps (27 KB/s) 99 % 3 ms 155 ms

The above is my latest test results, as you can see I am getting nearly 2.9MPS download which is excellent, line quality is at 99% but can anybody explain what the 3MS and 155ms are?

Many thanks,

The 3ms is your 'ping' in milliseconds as explained above. The 155ms is the
maximum pause time or off time during the test. The smaller both these readings
are the better. The perfect result, which Im sure nobody is getting, is 0ms and
0ms !

[Kensington]

Originally Posted by AvidIrishReader

And when there's no connection at all (Outlook telling it cannot download and google saying homepage cannot be found) I simply kill the power to the Aolynk box, reboot machine and start over again. And then it's fine.

Have you updated your Aolynk modem to the latest firmware? See here.

Originally Posted by AvidIrishReader

Hi, I've been averaging in the 130s for the upstream, but Smart tell the package is 256k.

Smart sell the package as an "upto" 256kbps package - if your line is unable to handle 256kbps, then you'll have to bear with it unfortunately.

However, if you could click here and post the stats that your modem reports? This'll show what your upload speed is and also the quality of your line - obviously, if the line quality isn't great then you'll be affected by slow upload speed, packet loss, CRC errors etc. There are steps that can be taken, such as changing your interleaving or error correction level on your line, but this will increase ping times further and depending on line quality, may not really make any difference.